Frequently asked questions

About the company 1-2-Taste

Our food ingredient marketplace, 1-2-Taste, is all about providing a wide range of quality ingredients for your food and beverage needs. We work with over 50 different suppliers and have more than 1000 ingredients in our stock. We aim to help you overcome supply challenges with our transparent, competitive pricing, minimal order quantities, and an easy-to-use interface for finding suppliers and placing orders. We also offer payment credit terms on online orders. 

We also offer technical product development support and insights into market trends, product innovation, best practices, and supplier challenges. 

Please call us at ++31 85 8883630 or email us at sales-eu@12taste.com for more information.

There are several benefits of using our marketplace, 1-2-Taste, for sourcing food ingredients:

  1. Wide Range of Products: We offer a wide range of food ingredients from various suppliers, giving you plenty of options to choose from.
  2. Pack sizes and order quantity: Order from our standard range of smaller pack sises. Contact us for larger quantities.
  3. First-class logistic partners: We deliver via UPS, PostNL, DHL, and others. All products supplied in original packaging.
  4. Easy Ordering Process: Our platform is designed to make the ordering process as easy as possible. You can browse through the products, place an order, and have it delivered to your doorstep.
  5. Transparent Pricing: We strive to provide complete transparency between suppliers and 1-2-Taste regarding sales prices.
  6. Payment credit terms on online orders: When placing an order you can apply for 30 day credit terms with us. 
  7. Customer Success: We offer excellent Customer Success. You can reach out to us through a call or via email for any issues or questions.
  8. Services & Support: We provide technical support. You can also work with our product development services.
  9. Not on our website…? Can’t find what you need? Ask us and we will find it for you.

Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

Our marketplace is primarily designed for businesses, particularly SMEs (small and medium-sized enterprises) in the food industry. We aim to support these businesses with sourcing high-quality ingredients for their products. While individuals may also have access to our marketplace, it is important to note that our offerings are geared towards meeting the needs of businesses. Orders can only be placed by registered businesses. If you have any further inquiries or specific requirements, please feel free to let us know. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

Certainly! You can create a wishlist or save ingredients for future reference on our platform. This feature allows you to conveniently save and organise the ingredients you are interested in for future consideration or purchasing. It can be a helpful tool for planning and keeping track of your ingredient needs. If you need assistance on how to use this feature on our platform, please don’t hesitate to let us know and we’ll be glad to guide you through the process. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

Yes, we value and appreciate our loyal customers. As part of our commitment to building long-term partnerships, we offer various benefits and perks for our loyal customers. If you are interested in learning more about the specific benefits and perks available to loyal customers, we suggest reaching out to our sales team at +31 85 8883630 or sending an email to sales-eu@12taste.com. They will be able to provide you with more detailed information and assist you further based on your specific needs.

Absolutely! We do offer volume discounts for large orders. We only display prices online up to certain quantities. For larger quantities we offer tailor made pricing on an individual customer basis. To get more information about the specific discounts available, we recommend reaching out to our Customer Success representative. They will be able to provide you with a quote tailored to your specific requirements. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information.

Certainly! To set up recurring orders for specific ingredients, I recommend contacting our Customer Success team. They will be able to assist you in creating a recurring order schedule based on your requirements. They can also provide you with more information on any special arrangements or discounts that may be available for recurring orders. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information.

To receive accurate and up-to-date information on any current affiliate or referral programs, we kindly recommend reaching out to our Customer Success team directly. They will be able to provide you with the necessary details and assist you further. You can contact them at +31 85 8883630 during regular business hours or email them at sales-eu@12taste.com.

Certainly! I recommend visiting our website at https://www.12taste.com. There you will find comprehensive information about our wide range of ingredients, including their specifications, applications, and packaging options. In fact our platform is our catalogue!

Our website serves as a virtual catalogue, providing detailed product information that can be accessed anytime, anywhere. You can browse through the different categories, search for specific ingredients, and even filter the results based on your requirements. It’s a convenient and efficient way to explore the variety of ingredients we offer.

If you have any specific questions about a particular ingredient or if you require further assistance, please don’t hesitate to reach out to our sales team at +31 85 8883630 during regular business hours. They will be more than happy to provide you with additional information or answer any inquiries you may have.

Please note that we primarily operate digitally, which allows us to provide up-to-date information and ensure a more sustainable approach in reducing paper waste. However, if you have a specific request for a physical catalogue or brochure, please contact our sales team, and they will assist you accordingly.

Creating an account on our platform is very easy, we only need your name and email address. Once you have an account you can see and download all product documents.

Certainly, as a professional platform, we do have certain requirements for becoming a registered buyer on our platform. To ensure a secure and efficient business environment for all users, we have a few criteria that need to be met.

We are a strictly B-to-B platform so we only sell to businesses and we do not sell directly to consumers.

First, you need to be a legitimate business entity operating in the food and/or beverage industry. We require buyers to provide a valid business registration or VAT number as part of the registration process.

Second, as a registered buyer, you are expected to adhere to ethical business practices. This includes complying with relevant laws and regulations, maintaining fair and transparent transactions, and upholding high standards of integrity in your business operations.

Lastly, it is important that registered buyers have a genuine interest in sourcing and purchasing food ingredients. Our platform primarily caters to professionals and businesses within the industry, and we want to ensure that our resources are utilised by those who will benefit from them the most.

If you meet these requirements and would like to become a registered buyer on our platform, we encourage you to visit our website at www.12taste.com and navigate to the registration section. There, you will find step-by-step instructions on how to create an account and complete the registration process.

If you have any specific questions or need further assistance with the registration process, please don’t hesitate to reach out to our Customer Success team at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will be able to provide you with more detailed information and guidance.

At 1-2-Taste, ensuring fair pricing for ingredients on our marketplace is of utmost importance. We strive to maintain transparency and competitive pricing for all the ingredients available on our platform.

In fact it is not 1-2-Taste determining the sales prices on our platform but this is the responsibility of our Supply Partners themselves.

To achieve fair pricing, we work closely with our network of suppliers. We engage in regular discussions and negotiations to establish mutually beneficial pricing agreements. These agreements take into consideration factors such as ingredient quality, market demand, availability, and overall value.

We understand the significance of pricing transparency in helping businesses make informed purchasing decisions. By offering a range of suppliers and competitive pricing, we aim to provide our customers with the opportunity to obtain ingredients at the right price without compromising on quality.

At 1-2-Taste, we understand the challenges that startups and small businesses face, and we want to support their growth and success. This is basically one of the reasons why 1-2-Taste was founded: to make industrial ingredients available to the food industry in small quantities against fair prices

Our offerings are tailored specifically for startups and small businesses, providing them with the opportunity to access high-quality ingredients and services at competitive prices. These programs may include volume discounts, special pricing structures, or customised packages to suit the unique needs of startups and small businesses.

To learn more about our special programs and discounts, I recommend reaching out to our Customer Success representative. They will be able to provide you with detailed information and guide you through the process of availing these benefits.

You can connect with a Customer Success representative by calling us at +31 85 8883630 during regular business hours or by sending an email to sales-eu@12taste.com. They will be more than happy to assist you and provide you with the necessary information.

Absolutely! We are pleased to inform you that we have a collection of testimonials and success stories from businesses that have utilised ingredients from our marketplace to create innovative and appealing food products.

These testimonials and success stories showcase the achievements and positive experiences of various businesses that have leveraged our platform. They highlight the benefits they have gained, such as access to a wide range of high-quality ingredients, reliable supplier collaborations, cost savings, and improved product development.

To access these testimonials and success stories, we recommend visiting our website or reaching out to our Customer Success team. They will be able to provide you with specific examples and insights from businesses that have found success through our marketplace.

You can connect with a Customer Success representative by calling us at +31 85 8883630 during regular business hours or by sending an email to sales-eu@12taste.com. They will be more than happy to assist you and provide you with the necessary information.

There may be certain restrictions on the sale of ingredients for specific industries or applications. The regulations and requirements surrounding the sale and use of ingredients can vary depending on various factors such as the industry, application, and regional laws and standards.

As a responsible and compliant supplier, we take great care to ensure that we adhere to all relevant regulations and restrictions in the sale of ingredients. This includes complying with industry-specific guidelines and requirements, such as those related to food safety, allergen information, dietary restrictions, and any other applicable standards.

It is important to note that the specific restrictions may vary depending on factors such as the type of ingredient, intended use, and applicable regulations in the respective industry or application area. To obtain detailed information regarding any restrictions or regulations for specific industries or applications, I kindly request you to contact our knowledgeable Customer Success team. They possess the expertise and up-to-date information to provide you with the relevant details. Please note it is your responsibility that the products you manufacture are in line with local and regional laws. 

You may reach our esteemed Customer Success team by calling +31 85 8883630 during our regular business hours, or by sending an email to sales-eu@12taste.com. They will gladly assist you in understanding any restrictions or requirements that may apply to the sale of ingredients for your specific industry or application.

About service partners

Yes, we do offer customisation options for ingredients based on specific requirements. However, in this case, it is not possible to order them directly through the 1-2-Taste platform, so we advise you to contact us directly. Additionally, you can find several service partners with whom you can align your very specific NPD (New Product Development) inquiries.
Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

At 1-2-Taste, we are delighted to offer a comprehensive knowledge base filled with informative blog articles and engaging podcasts. Our content covers a wide spectrum of topics, including the entire customer journey in the food industry. From developing food concepts to selecting winning prototypes, making crucial market decisions, and addressing supply chain concerns, we have you covered. Moreover, our blog section covers many other relevant food-related subjects.

We warmly welcome you to explore and enjoy our valuable resources, which include guidance on ingredient usage and recipes. Additionally, our virtual brand stores provide even more information for your convenience. We strive to provide a neutral and informative platform for anyone with an interest in the food industry. Thank you for considering us as your resource for valuable insights and knowledge!

Yes, we offer a range of resources and support for product formulation and development. We provide dedicated R&D support designed to improve your product development process, gain a competitive edge, and strengthen your operation. We also offer a 20-minute free consultancy for food product development and R&D scientific technical support. Additionally, we have external R&D partners to support you to solve your temporary resource needs. We can trigger, accelerate or take over innovation tracks from idea to launch. In our pilot lab, we support you with lean prototyping. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

Certainly! At 1-2-Taste, we understand the importance of sampling finished products made with the ingredients available on our platform. However, as a platform specialising in providing food ingredients, we primarily focus on offering the ingredients themselves. Yet, 1-2-Taste brings you a range of concept products. The 1-2-Testers showcase what you can develop with ingredients on 1-2-Taste, check the details here: https://www.12taste.com/1-2-testers/

Alternatively, we recommend reaching out to the manufacturers or brands that utilise these ingredients in their products. They may have their own channels for providing samples or allowing you to experience their finished products.

While we don’t directly offer samples of finished products, we can certainly assist you in finding the right ingredients for your specific needs. If you have any questions or need guidance in selecting suitable ingredients, feel free to reach out to our customer support team at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. We’ll be glad to help you identify the ingredients that meet your requirements.

At 1-2-Taste, we understand the importance of proper ingredient storage to maintain their quality and shelf life. We strive to provide comprehensive resources and support to our customers to ensure they have the necessary guidelines for ingredient storage.

Our Customer Success team can provide you with storage recommendations and guidelines for various ingredients based on their specific characteristics, such as sensitivity to temperature, humidity, and light. They can offer valuable insights on best practices for ingredient storage, including optimal storage conditions, packaging recommendations, and guidelines for minimising the risk of contamination or spoilage.

Additionally, we work closely with our suppliers who have expertise in ingredient storage and handling. They can provide additional guidance and support based on their knowledge of the specific ingredients they supply.

To access resources or support for ingredient storage recommendations or guidelines, I recommend contacting our Customer Success team at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. They will be more than happy to assist you and provide you with the necessary information to ensure proper storage of your ingredients.

Absolutely! We offer a 20-minute free consultation where we can discuss your needs in detail. We have a wealth of experience in contract management and purchasing strategies. Our team is knowledgeable, creative, and hands-on. We can help improve your purchasing processes and reduce your purchasing costs. We’re always thinking ahead, already working on purchasing 4.0 and thinking about purchasing 5.0. Our buyers are specialists in each of their purchasing groups, so you’ll have a specialist for every category. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

At 1-2-Taste, we take great pride in our commitment to providing comprehensive resources and support to our valued customers, such as yourself. When it comes to ingredient compatibility or formulation advice, we offer the expertise of our skilled and experienced team of professionals. Our dedicated network of Food Scientists and Product Developers possesses the knowledge and expertise to provide guidance and suggestions regarding ingredient compatibility and formulation. They can assist you in optimising your product recipes, ensuring that the ingredients work harmoniously together to achieve the desired taste and texture. Please see the brandstores of our service partners for their field of expertise.  

Whether you are looking to develop a new product or refine an existing formulation, our network is well-equipped to support you in achieving your goals. They can provide recommendations on ingredient combinations, sensory attributes, technical aspects, and even offer support in optimising the cost or nutritional aspects of your products.

To access our resources and receive formulation advice, I encourage you to reach out to our esteemed service partners.  

You can book a 20-minute free consultation with our Service partners through our website. This consultation will allow you to discuss your ideas, goals, and requirements with our experts, and they can provide you with valuable insights and recommendations for ingredient compatibility and formulation.

Remember, our team is here to support you every step of the way, ensuring that your beverage development journey is guided by expertise and innovation. If you have any more questions or require further information, please feel free to ask.

At 1-2-Taste, we recognise the importance of providing comprehensive support throughout the ingredient formulation process, including troubleshooting.

We offer assistance and resources to help resolve any challenges or issues you may encounter during ingredient formulation. The experienced Food Scientists and Product Developers at our Service Partners are well-equipped to provide technical guidance and troubleshooting expertise to address formulation concerns.

To access our ingredient formulation troubleshooting support, you can book a 20-minute free consultation with our Service partners through our website. This consultation will allow you to discuss your ideas, goals, and requirements with our experts, and they can provide you with valuable insights and recommendations for ingredient compatibility and formulation.

Please note that the troubleshooting support offered may vary depending on the nature of the issue and the availability of specific information or resources. However, our dedicated team will make every effort to provide you with guidance, suggestions, and solutions to overcome any formulation-related hurdles you may face.

If you require further information, professional advice, or technical assistance in ingredient formulation troubleshooting, please do not hesitate to contact our Customer Success team. They are here to assist you on your journey to achieving your desired formulation goals.

At 1-2-Taste, we understand that flavour masking and enhancement can be crucial in ingredient formulation. We offer resources and support to help troubleshoot and address any challenges you may encounter in this area.

Our team of Food Scientists and Product Developers are experienced in developing solutions for flavour masking or enhancement. They can provide guidance and expertise to help you overcome formulation issues and achieve the desired flavour profile for your products.

To further support you, we offer agile food and product research services. Through this research, we can help you explore different approaches to flavour masking or enhancement, recommend specific ingredients or combinations, and assist in optimising the taste experience of your products.

Additionally, we serve as a sparring partner in marketing and product management, offering insights and collaboration to help you navigate the complexities of ingredient formulation and flavour development. We are here to provide the expertise and support you need to ensure your products meet your flavour objectives.

If you would like to discuss your specific flavour masking or enhancement challenges or explore our resources and support, I recommend contacting our team. You can reach us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our experts will be happy to assist you and provide tailored solutions to your formulation needs.

At 1-2-Taste, we provide resources and support for ingredient formulation troubleshooting, including issues related to emulsion stability.

Emulsion stability is a crucial aspect when it comes to formulation, especially in products such as dressings, spreads, and sauces. Our team of Food Scientists and Product Developers is well-versed in emulsion science and its application in various food products.

Whether you’re experiencing challenges with emulsion stability or seeking to improve the performance of your emulsion-based product, our experts can provide guidance and assistance. We can help troubleshoot formulation issues, identify the root causes of instability, and offer solutions to achieve improved emulsion stability.

To access our resources and support for ingredient formulation troubleshooting related to emulsion stability, please contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our team will be more than happy to assist you and provide the necessary expertise to overcome any challenges you may be facing.

Certainly! At 1-2-Taste, we strive to meet the diverse dietary requirements and preferences of our customers. We can assist you in finding ingredients that align with specific dietary guidelines or recommendations, such as the DASH diet or Mediterranean diet.

Our team of experts can provide guidance on ingredient selection based on your specific dietary needs. Whether you’re looking for low-sodium options for the DASH diet or ingredients commonly found in the Mediterranean diet, we can help you identify suitable choices.

To better assist you, we recommend reaching out to us directly at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. Our knowledgeable team will be able to understand your dietary guidelines or recommendations in more detail and provide you with personalised recommendations for ingredients that align with your specific needs.

Oh, absolutely! At 1-2-Taste, we understand the importance of ingredient stability in high-temperature processes and the challenges that can arise. We offer comprehensive resources and support for ingredient formulation troubleshooting in such situations.

Our team of experienced Food Scientists and Product Developers are well-versed in addressing stability issues in high-temperature processes. They possess the knowledge and expertise needed to guide you through troubleshooting and provide effective solutions.

Additionally, we have a vast ingredient knowledge database cultivated in collaboration with our suppliers, including specialist flavour houses. This database allows us to tap into the latest research and stay ahead of trends, enabling us to provide informed recommendations for ingredient formulation troubleshooting.

If you require assistance with stability in high-temperature processes, we encourage you to contact us directly at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our trained team is here to listen to your specific concerns and provide you with the guidance and support you need.

Absolutely! At 1-2-Taste, we understand the importance of community engagement and philanthropic initiatives. While our core focus is on ingredient sourcing and development, we recognise the value of supporting and aligning with such initiatives.

If you have specific community engagement or philanthropic goals in mind and are seeking ingredients that align with those initiatives, we recommend discussing this directly with our team. 

By collaborating closely with our suppliers, we can explore potential partnerships that align with your desired philanthropic initiatives. This might involve sourcing ingredients from suppliers who actively engage in social responsibility or have sustainability programs focused on supporting communities.

To discuss your community engagement or philanthropic goals further, please contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our team will listen to your specific needs and explore ways in which we can support you in finding ingredients that align with your initiatives.

Certainly! At 1-2-Taste, we offer a wide range of high-quality ingredients suitable for various frozen or refrigerated food applications. While I don’t have an exhaustive list of ingredients available at the moment, I can provide you with an overview of the application areas we cover:

Dairy – Ice Cream & Desserts: We have ingredients specifically tailored for frozen dairy products like ice cream, frozen yoghurt, and desserts.

Dairy – Liquid: Our selection includes ingredients suitable for refrigerated dairy products such as milk, cream, and other liquid-based products.

Dairy – Margarine, butter, and spreads: We offer ingredients for refrigerated spreads like margarine, butter, and other dairy-based spreads.

Savoury baked goods: Our ingredients are ideal for frozen or refrigerated savoury baked goods such as pies, quiches, and other pastry-based products.

Ready Meals and Meal Components: We provide ingredients for frozen or refrigerated ready meals and meal components, including sauces, fillings, and prepared food items.

For a more detailed list of ingredients suitable for specific frozen or refrigerated food applications, I recommend contacting our team directly at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. Our knowledgeable team will be happy to discuss your specific requirements and provide you with relevant ingredient recommendations tailored to your needs.

Certainly! At 1-2-Taste, we offer resources and support for ingredient formulation troubleshooting, including texture modification. Our team of Food Scientists and Product Developers is experienced in addressing a wide range of formulation challenges and can provide assistance in achieving the desired texture in your food products.

If you are experiencing issues or seeking guidance with texture modification in your ingredient formulation, I recommend reaching out to our Customer Success team. They can connect you with our technical experts who can offer insights, recommendations, and support to help overcome any hurdles you may be facing.

Additionally, you may find our platform and website to be valuable resources for exploring different ingredients and their effects on texture. We provide detailed ingredient information, technical data sheets, and application guides that can assist you in finding suitable ingredients for your specific texture modification goals.

Please note that while we strive to provide resources and support for troubleshooting, the specific nature of each formulation challenge may vary. It is always best to consult with our Food Scientists and Product Developers to discuss your specific requirements and receive personalised guidance.

To access our resources, get troubleshooting support, or discuss your texture modification needs, please contact our Customer Success team at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will be delighted to assist you further.

About shipping and delivery

The estimated delivery time for orders can vary depending on several factors, including the product availability, supplier location, and the delivery address. We provide an estimated shipping date on product pages to give you an idea of when your order is expected to be dispatched.

To calculate the estimated delivery date, you need to take into account the dispatch date and the shipping time of the delivery company. This allows us to provide you with an estimated time frame for when you can expect your order to arrive.

However, it’s important to note that unforeseen circumstances or logistical challenges may occasionally cause delays in delivery. In such cases, we will strive to keep you informed and provide updates regarding any potential delays or issues concerning your order.

If you have an urgent need for your ingredients or require a more precise delivery estimate, we recommend contacting us directly at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. Our team will be happy to assist you and provide you with the most accurate information regarding your specific order.

Remember, we are committed to ensuring a smooth and timely delivery process for your orders.

Certainly! At 1-2-Taste, we work with local, regional, and global suppliers, which allows us to cater to various geographical locations. We have the capability to ship to a wide range of destinations both within, and outside of, our operating region.

However, it’s important to note that there might be certain restrictions or limitations depending on the specific destination and product. Factors such as customs regulations, import licences, and legal requirements vary from country to country.

To provide you with accurate information regarding shipping to your specific location, we kindly request you to provide us with the destination details. We will need to consult with our logistics team and provide you with the necessary information regarding any shipping restrictions or requirements that may be applicable.

Reach out to our dedicated Customer Success team at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com, and provide all relevant details.

Absolutely! At 1-2-Taste, we understand the importance of being able to track your order throughout the process. Once you place an order with us, you will receive an order confirmation email containing the details of your purchase.

To track the progress of your order, simply log in to your account on our website using the credentials you created during the checkout process. Within your account, you will find an order history section where you can view the status of your order, from processing to shipping.

As your order progresses, we will provide updates, including the preparation and packaging of your items, as well as the shipping details. You may receive further email notifications with tracking information once your order has been shipped. This will allow you to monitor the delivery status and estimated arrival date of your package.

Please note that the availability of tracking information may depend on the shipping method chosen and any applicable carrier services. If you have any specific questions or concerns regarding the tracking of your order, please reach out to our Customer Success team at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will be happy to assist you further.

When it comes to any issues with damaged or compromised ingredient packaging, we at 1-2-Taste understand the utmost importance of ensuring the integrity and quality of the products we sell. We have stringent procedures in place to address such situations promptly and effectively.

If you happen to encounter any concerns regarding damaged or compromised ingredient packaging upon receipt of your order, we kindly request that you follow these steps:

Upon delivery, carefully inspect the packaging for any visible signs of damage or compromise. If you notice any issues, promptly notify the delivery personnel and make a note of it on the delivery receipt or electronic proof of delivery, if applicable.

Take photographs of the damaged or compromised packaging as evidence of the issue. Contact our dedicated Customer Success team as soon as possible at +31 85 8883630 during our regular business hours or email us at sales-eu@12taste.com, providing all relevant details, including your order number, a description of the issue, and any supporting evidence such as photographs.

Our Customer Success team will address your concern and work towards a satisfactory resolution. This may involve coordinating with our logistics partner or initiating a replacement or refund process, depending on the specific circumstances.

We strive to ensure that our customers receive their ingredients in optimal condition, and we apologise for any inconvenience caused by damaged or compromised packaging. Rest assured, we will make every effort to resolve the issue swiftly and to your satisfaction.

At 1-2-Taste, we take pride in ensuring a robust supply chain and addressing any concerns that may arise with the utmost diligence.

In the unfortunate event of a delayed or lost ingredient shipment, we have well-established protocols and dedicated teams in place to manage such situations promptly and effectively. Upon being made aware of an issue, we immediately initiate a thorough investigation to ascertain the cause and location of the delay or loss. This may involve coordinating with our trusted logistics partners and relevant stakeholders to expedite the resolution process.

While each situation may differ based on the circumstances, we are committed to keeping our valued customers well-informed throughout the process. Transparency and effective communication are key pillars of our approach. We will provide regular updates regarding the status of the shipment and work diligently to resolve the issue in the shortest possible time frame.

To prevent such situations from occurring in the first place, we collaborate closely with our suppliers and logistics partners to ensure the timely and secure delivery of ingredients. However, we understand that unforeseen circumstances can arise despite our best efforts. In such cases, our priority remains minimising any disruptions to your operations and swiftly rectifying the situation.

If you encounter an issue with a delayed or lost ingredient shipment, I kindly request that you contact our esteemed Customer Success team immediately. They possess the knowledge and resources to address your concerns proficiently. You may reach them at +31 85 8883630 during our regular business hours or gain their attention by sending an email to sales-eu@12taste.com.

For larger quantities, we recommend reaching out to us directly for pricing information. We strive to provide complete transparency between suppliers and 1-2-Taste regarding sales prices.

Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information.

https://www.12taste.com/pricing-shipping-delivery-europe/

Estimated Delivery Date:

On product pages you will find an estimated shipping date.

Supplier dispatch date together with shipping time of the delivery company allow calculation of the estimated delivery date.

If you have an urgent need for your ingredients, please contact us to let us know your request.

Contact data:

By phone: +31 85 8883630

By email: sales-eu@12taste.com.

By visiting any page on our website: https://www.12taste.com and using our online chat.

About the products

Yes, we do provide organic and natural food ingredients. This list is continually expanding and updated every day. Visit 1-2-Taste regularly to discover the latest organic and natural food ingredients.

Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

New products are added to the 1-2-Taste B2B food ingredients platform on a daily basis, including adjustments such as price and packaging quantities.

Yes, as part of our commitment to supporting our customers, we do offer educational resources and materials about food ingredients. We understand the importance of staying informed and up-to-date on the latest trends, regulations, and developments in the industry.

On our website, you can find valuable information on various ingredients, including their properties, applications, and benefits. We strive to provide detailed descriptions and specifications for each ingredient to help you make informed decisions for your specific needs.

Additionally, we publish articles, blog posts, and other educational content related to food ingredients on our website regularly. These resources aim to provide insights, tips, and guidance on ingredient selection, sourcing, and usage. You can access this information through our blog section or by subscribing to our newsletter for regular updates.

If you require more specific or in-depth educational materials, such as whitepapers or technical guides, our sales team may be able to assist you further. They can provide access to additional resources or connect you with our technical experts who can offer more specialised knowledge and support.

Please keep in mind that the availability of educational resources may vary, and it’s best to reach out to our Customer Success team at +31 85 8883630 or sales-eu@12taste.com for the most accurate and up-to-date information on the educational materials we offer.

Certainly! As a professional platform for food ingredients, we understand the importance of providing comprehensive information about the products we offer. We work closely with our suppliers to ensure that all necessary documentation, such as Certificates of Analysis (COA) and product specifications, are available for our buyers.

If you require a Certificate of Analysis or specific product specifications for the ingredients you are interested in, we recommend contacting our Customer Success team directly at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. They will be able to assist you in obtaining the necessary documentation and ensuring that you receive accurate and up-to-date information.

Please keep in mind that certain products may have different document requirements depending on factors such as origin, processing, and regulatory obligations. Our Customer Success team is well-equipped to guide you through the process and provide you with the specific documentation you need.

Yes, to ensure the highest standards of product quality and safety, there may be restrictions on the minimum shelf life or expiration dates for ingredients. We work closely with our suppliers to ensure that the ingredients offered on our platform meet these requirements.

The specific shelf life or expiration dates for ingredients may vary depending on the nature of the product. It is important to note that different ingredients have different characteristics and stability profiles, which can affect their shelf life. All products and packing materials traded by us are in accordance with the respective European food legislation and are corresponding to regulation (EC) 178/2002. If you are processing or trading this produce outside of the EU-territory, please respect the customary regulations and legal requirements according to ordinance on hazardous substances.

To obtain accurate information regarding the minimum shelf life or expiration dates for specific ingredients, we recommend contacting our Customer Success team at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. They will be able to provide you with detailed information regarding the shelf life or expiration dates of the ingredients you are interested in.

It is crucial to consider these restrictions and adhere to the recommended handling and storage guidelines provided by our suppliers for optimal product quality and safety.

Absolutely! At 1-2-Taste, we understand the importance of certifications such as organic and non-GMO when it comes to selecting ingredients. On our platform, you can easily filter and search for ingredients based on specific certifications.

For example, let’s say you’re looking for organic ingredients. You can simply utilise our filtering options to narrow down your search and view only the organic ingredients available. Similarly, if you’re specifically interested in non-GMO ingredients, our platform allows you to filter and search for ingredients with non-GMO certification.

By providing these filtering options, we aim to streamline the process of finding ingredients that align with your desired certifications. This ensures that you can easily identify and select the ingredients that meet your specific requirements.

If you need assistance with utilising our filtering options or have any specific inquiries regarding certifications, feel free to let us know. I’m here to provide guidance and help you find the ingredients you need.

Please keep in mind that the availability of certain certifications may vary depending on the specific ingredients and suppliers. Our platform offers a wide range of options, but it’s always a good practice to verify the certifications with the individual suppliers.

Certainly! On our platform, you can view the country of origin for each ingredient listed. We understand that knowing the origin of ingredients is important for various reasons, such as quality, traceability, and sustainability.

When browsing our ingredient listings, you will find the country of origin information included for each product. This allows you to make informed decisions based on your specific requirements and preferences.

If you have any further questions or need assistance regarding the country of origin information for a particular ingredient, feel free to contact our Customer Success team at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com.

Please note that the country of origin information may vary depending on the specific ingredient and supplier. We aim to provide accurate and up-to-date information on our platform, but it’s always a good practice to verify the country of origin with the individual suppliers.

The specification/ TDS of an ingredient shows according to and in line with regional laws, the allergen(s) if present. In case of doubt, the specification is leading over information in the text.  Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

In 1-2-Taste, we place great importance on product quality, safety, and transparency. We understand the desire for third-party certifications as a means to validate the quality and integrity of ingredients.

Regarding accessing a list of ingredients that have undergone third-party quality certifications, we must inform you that our suppliers may have various certifications for their products. However, the specific list of ingredients with third-party certifications may not be readily available.

To obtain detailed information about specific ingredients and their certifications, we recommend reaching out to our remarkable Customer Success team. They possess comprehensive knowledge of our ingredient portfolio and can assist you in identifying specific ingredients that have undergone third-party quality certifications.

You may kindly contact our Customer Success team by calling +31 85 8883630 during our regular business hours or sending an email to sales-eu@12taste.com. They will be delighted to provide you with any available certifications or documentation related to third-party quality certifications for the ingredients of your interest.

Please note that certifications may vary depending on the specific supplier and product. Our Customer Success team will have the most up-to-date and precise information to guide you in your pursuit of ingredients with third-party quality certifications.

At 1-2-Taste, we recognise the importance of catering to diverse dietary needs and preferences. Our extensive range of products encompasses various dietary suitability options, including gluten-free, vegetarian, vegan, and kosher, which may align with certain aspects of keto or paleo diets.

To explore ingredients that may be suitable for your desired dietary program, I kindly encourage you to peruse our website [https://www.12taste.com] and navigate through the diverse product categories, filtering by the dietary suitability options available. This will allow you to identify ingredients that align with your specific needs and preferences.

Alternatively, if you require more personalised assistance in finding ingredients that meet your dietary requirements, I recommend reaching out to our esteemed Customer Success team. They possess the expertise to guide you towards suitable options within our product range. Simply dial +31 85 8883630 during our regular business hours or send an email to sales-eu@12taste.com for personalised assistance.

Ah, the delicate balance of dietary programs and ingredient suitability. Though a dedicated list for specific dietary programs is not readily available, rest assured that we aim to provide a wide array of ingredients that cater to diverse dietary needs and preferences.

At 1-2-Taste, we acknowledge the significance of catering to the diverse needs of different age groups. Our extensive range of ingredients encompasses various options that may be suitable for the desired age groups, including those suitable for infant nutrition or aimed at promoting health and wellness in seniors. To explore ingredients that may be suitable for specific age groups, I encourage you to peruse our website [https://www.12taste.com], where you can explore our diverse product categories and filter by relevant criteria, such as dietary suitability or specific applications. This will allow you to identify ingredients that align with the unique requirements of the desired age groups. However, we must emphasise the importance of consulting with healthcare professionals or nutritionists who specialise in the specific age groups you are seeking ingredients for. They possess the expertise to provide tailored guidance based on the specific nutritional needs and dietary considerations of infants, seniors, or any other age group. While we do not possess a dedicated list of ingredients suitable for specific age groups, we remain committed to offering a wide array of ingredients that cater to diverse nutritional needs and preferences.

At 1-2-Taste, we understand the importance of having the right ingredients for specific culinary techniques or cooking styles. While we may not have a ready-made list specifically categorised by cooking techniques, we do have an extensive ingredient sourcing and knowledge database.

Our database includes over 1000 ingredients from various suppliers, which can be suitable for different culinary techniques and cooking styles. However, to find the ideal ingredients for your specific needs, I would recommend consulting with our Customer Success team. They can assist you in identifying ingredients that align with your desired culinary techniques and cooking styles.

By understanding your culinary preferences and requirements, our knowledgeable team can provide you with recommendations and information on ingredient functionality, flavour profiles, and application suitability for various cooking techniques.

To access a list of ingredients suitable for specific culinary techniques or cooking styles, please reach out to our Customer Success team. You can contact them at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will be ever so delighted to guide you towards the perfect ingredients for your culinary endeavours.

Our extensive ingredient sourcing database includes a wide range of ingredients that can be suitable for various dietary needs and product claims. We have ingredients that are low in sodium, cholesterol-free, and much more. Our team of experts is well-versed in ingredient functionalities and nutritional profiles, allowing them to guide you in finding the ideal ingredients for your desired product claims.

To navigate the vast array of ingredients and find those that align with your specific food product claims, I recommend reaching out to our esteemed Customer Success team. They possess the knowledge and resources to assist you in identifying ingredients that meet your desired claims and nutritional criteria.

To connect with our Customer Success team, simply dial +31 85 8883630 during our regular business hours, or you may prefer to email us at sales-eu@12taste.com. Our dedicated team will gladly guide you through the process of selecting the appropriate ingredients to meet your food product claims.

At 1-2-Taste, we offer an extensive range of ingredients that can cater to various dietary needs, including low FODMAP and diabetic-friendly options. Our team of experts prides themselves on their profound knowledge of ingredient functionalities and nutritional profiles, enabling them to guide you in selecting the most suitable ingredients for your specific dietary considerations.

To connect with our Customer Success team, simply dial +31 85 8883630 during our regular business hours, or you may prefer to email us at sales-eu@12taste.com. Our dedicated team will gladly guide you through the process of selecting the appropriate ingredients to meet your food product claims.

At 1-2-Taste, we offer an extensive range of ingredients that can cater to various dietary needs, including low FODMAP and diabetic-friendly options. Our team of experts prides themselves on their profound knowledge of ingredient functionalities and nutritional profiles, enabling them to guide you in selecting the most suitable ingredients for your specific dietary considerations.

To connect with our Customer Success team, simply dial +31 85 8883630 during our regular business hours, or you may prefer to email us at sales-eu@12taste.com. Our dedicated team will gladly guide you through the process of selecting the appropriate ingredients to meet your food product claims.

At 1-2-Taste, we offer a wide range of ingredients suitable for various culinary applications, including sauces and dressings. Our aim is to provide high-quality ingredients that enhance the taste, texture, and overall culinary experience of your food products.

We understand the importance of selecting the right ingredients to achieve the desired flavour profiles and functional characteristics for sauces and dressings. While we don’t have a specific online list of ingredients categorised by culinary applications, we can certainly assist you in finding the ingredients that align with your specific needs.

To explore our range of ingredients for sauces and dressings, we recommend reaching out to our team directly. Our knowledgeable staff can provide you with detailed information about the ingredients we offer and help you select the most suitable options for your culinary application.

You can contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. By discussing your requirements with our team, we can better understand your needs and provide tailored recommendations for ingredients suitable for your desired culinary applications.

At 1-2-Taste, we offer services related to ingredient and co-packer sourcing, upscaling, and contract manufacturing. We can assist you in finding suitable ingredients for your specific snack or convenience food products.

To access a list of ingredients that are suitable for your specific snack or convenience food products, we recommend reaching out to our team at 1-2-Taste. Our trained professionals are well-equipped to answer your questions and provide tailored recommendations based on your unique requirements.

Please contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com, and we will be delighted to assist you in finding the right ingredients for your snack or convenience food products.

We rely on data from our suppliers and their documents like TDS(Technical Data Sheet).

To access a list of ingredients that are suitable for specific dietary supplement delivery formats, we recommend reaching out to our team at 1-2-Taste. Our trained professionals are well-equipped to answer your questions and provide tailored recommendations based on your unique requirements.

Please contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com, and we will be delighted to assist you in finding the right ingredients for your applications. .

At 1-2-Taste, we offer a wide range of ingredients suitable for various ethnic or regional cuisine applications. Our selection includes ingredients that cater to different global cuisines, such as Asian, Mediterranean, Latin American, Middle Eastern, and more.

We understand that each cuisine has its unique flavours, spices, and ingredients. Our team works closely with trusted suppliers who specialise in sourcing and creating authentic ingredients for specific ethnic or regional cuisines. Whether you’re looking for ingredients for Thai curries, Spanish paella, Mexican salsas, or Middle Eastern hummus, we can assist you in finding the right components that meet your specific needs.

To explore more about the ingredients suitable for specific ethnic or regional cuisine applications, I encourage you to contact our team directly at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our knowledgeable team can provide you with detailed information, answer any specific questions you may have, and guide you in selecting the appropriate ingredients for your desired cuisine.

At 1-2-Taste, we offer a variety of ingredients suitable for baby food or infant formula formulations. We understand the importance of ensuring the highest quality and safety standards for products intended for infants.

When it comes to baby food or infant formula, specific nutritional requirements and strict regulations must be met. Our ingredient selection focuses on providing options that align with these requirements. While I am unable to provide a comprehensive list of ingredients at the moment, I can provide you with an overview of the considerations we take into account:

Nutritional composition: We offer ingredients that provide essential nutrients required for the healthy growth and development of infants. These may include vitamins, minerals, proteins, carbohydrates, and healthy fats.

Safety and hygiene: Our ingredients adhere to rigorous quality control measures to ensure they are free from contaminants and comply with stringent safety standards. This includes testing for the presence of microbes and heavy metals.

Compliance with dietary suitability: We consider dietary certifications such as Kosher and Halal to meet specific dietary requirements.

To access a more detailed list of ingredients suitable for baby food or infant formula formulations, I recommend contacting our team directly at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. Our experienced team can provide you with specific information about ingredients that meet your unique requirements.

To explore ingredients that have undergone testing for specific sensory attributes, I recommend connecting with our Customer Success team. They possess the knowledge of our suppliers’ offerings and can assist you in identifying ingredients that align with your desired sensory characteristics, be it texture, appearance, or other sensory attributes. 

To connect with our Customer Success team, kindly dial +31 85 8883630 during our customary business hours or send a heartfelt email to sales-eu@12taste.com. They will be most eager to lend their expertise and guide you through our diverse selection of ingredients to find those that meet your desired sensory requirements.

At 1-2-Taste, we offer a wide range of ingredients that have been recognised for their potential health benefits, including brain fitness, gut health, vitality, cardiovascular support, sports performance, and bone and joint health.

We have access to a diverse portfolio of ingredients from various suppliers and can work with you to find the most suitable options.

If you have specific inquiries about functional health claims or need assistance in selecting ingredients for a particular health benefit, I recommend reaching out to our team directly. Our knowledgeable staff can provide you with more detailed information and support in finding the right ingredients for your specific needs.

To contact us, you can reach us at +31 85 8883630 during regular business hours or by emailing us at sales-eu@12taste.com. We’re here to help you make informed decisions and find the ingredients that meet your requirements.

At 1-2-Taste, we offer a range of ingredients suitable for functional beverage or wellness shot applications. We understand the growing demand for beverages that provide functional benefits and support overall wellness.

Our portfolio includes ingredients that can enhance various aspects of functional beverages and wellness shots, such as:

Functional botanical extracts: We provide a variety of botanical extracts known for their potential health benefits. These extracts can include adaptogens, antioxidants, anti-inflammatory compounds, and more.

Nutritional additives: Our range includes vitamins, minerals, amino acids, and other nutritional additives that can contribute to the desired functional properties of your beverage or shot.

Prebiotics and probiotics: We offer ingredients that support gut health, including prebiotic fibres and probiotic strains that can be added to your product.

Natural sweeteners: We provide options for natural sweeteners that can help you achieve the desired taste profile while avoiding excessive sugar content.

Plant-based proteins: If you’re looking to develop a functional beverage or wellness shot with added protein, we offer a selection of plant-based protein ingredients from different sources.

Please note that this is not an exhaustive list, and our ingredient options extend beyond these categories. To access a more comprehensive list of ingredients suitable for specific functional beverage or wellness shot applications, I recommend reaching out to our team directly. They can provide detailed information about our available options based on your specific requirements.

To contact us, you can reach us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our team will be delighted to assist you in finding the most suitable ingredients for your functional beverage or wellness shot formulation.”

About the suppliers

Yes, you can Request a Quote with suppliers directly through our platform. While fixed prices are transparently displayed on the 1-2-Taste platform, for any deviations in (larger) order quantities, please feel free to contact us for further assistance.

Get in touch with our Customer Success team via phone at +31 85 8883630 or email at sales-eu@12taste.com.

If you’re interested in larger quantities or have specific requests, feel free to fill out a “Request for Quote” or get in touch with us via phone at +31 85 8883630 or email at sales-eu@12taste.com for more information. We are there to help you and ensure your specific needs are met. Thank you for considering 1-2-Taste B2B food ingredient platform!

Yes, you can request information on the manufacturing processes or facilities of ingredient suppliers. We have an extensive database of manufacturers and suppliers, and we can provide detailed evaluations of their capabilities. We can also report on their most up-to-date status and confirm their readiness to work with you. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

In the event of ingredient supply chain disruptions or shortages, we work directly with our customers to figure out how much they should keep in stock. We believe in maintaining a robust supply chain and finding suppliers who can get you the ingredients you need, when you need them. We also believe in the importance of local-for-local supply chains and setting up local distribution and supply chains to reduce costs and promote sustainability. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information. For requesting a quote, click the “Request a Quote” button found on every product page under the “Add to cart” button.

You may indeed request a certificate of origin for the ingredients you purchase. A certificate of origin is a legal document that attests to the country or region where the ingredients originate. It serves as evidence of the origin of the goods and can be used for various purposes such as customs clearance or compliance with trade agreements.

At 1-2-Taste, we acknowledge the importance of providing accurate and valid documentation to our esteemed customers. If you require a certificate of origin for the ingredients you purchase, we kindly ask you to reach out directly to our esteemed Customer Success team. They possess the necessary knowledge and resources to assist you in obtaining the appropriate documentation.

To request a certificate of origin, please contact our Customer Success team at +31 85 8883630 during our regular business hours, or you may send an email to sales-eu@12taste.com. They will guide you through the process and ensure that your request is properly addressed.

Please bear in mind that the availability of a certificate of origin may be subject to the specific ingredients and their respective suppliers. Our Customer Success team will be best positioned to provide you with accurate information regarding the feasibility and process of obtaining such a certificate for your purchased ingredients.

We understand the importance of having ingredient specifications that meet your specific requirements. At 1-2-Taste, we strive to provide ingredients that align with your needs and expectations. However, in the event that an ingredient’s specifications do not meet your requirements, we have established procedures to address such situations promptly and effectively. 

If you encounter an issue with an ingredient specification that falls short of your requirements, we kindly advise you to follow these steps: Notify our Customer Success team immediately about the concern. You can reach them by calling +31 85 8883630 during our regular business hours or by sending an email to sales-eu@12taste.com. Please provide them with all relevant details, including the specific ingredient, the discrepancy in specifications, and your desired requirements. Our dedicated Customer Success team will initiate communication with the supplier to address the issue at hand. They will collaborate closely with the supplier to understand the situation and work towards a resolution that meets your requirements. 

Throughout the process, our team will maintain close contact with you, keeping you informed of the progress being made and any necessary adjustments that may need to be made to ensure the specifications align with your requirements. Please understand that while we strive to provide ingredients that perfectly meet your requirements, occasional discrepancies may arise. However, be assured that we are committed to addressing and resolving such matters promptly and to your satisfaction. 

If you have any further questions or concerns regarding ingredient specifications or need assistance in finding alternatives that meet your requirements, we kindly recommend reaching out to our Customer Success team. They possess extensive expertise and will be delighted to assist you further. Ah, the intricacies of ingredient specifications, a dance we must navigate with precision. Should you require any additional guidance or information, please do not hesitate to inquire further.

Here at 1-2-Taste, we share your passion for ethically responsible sourcing and hold it paramount in our journey towards sustainability. While we do not have a readily accessible list exclusively dedicated to ingredients sourced from ethically traded suppliers, rest assured that ethical considerations are woven into our supplier selection process. We diligently collaborate with a diverse range of suppliers, many of whom share our mutual dedication to ethical trade practices. We engage in open and transparent discussions with our suppliers regarding responsible sourcing, fair labour practices, and ethical considerations, ensuring alignment with our sustainability goals. 

To gain insights into the ethical sourcing practices related to specific ingredients, I recommend contacting our esteemed Customer Success team. They possess the knowledge and access to supplier information that can shed light on the ethical attributes associated with our ingredient portfolio. You may reach our exceptional Customer Success team by dialling +31 85 8883630 during our regular business hours or by sending an inquiry to sales-eu@12taste.com. They will strive to offer guidance and provide you with information regarding the ethical considerations associated with our sourced ingredients. 

Remember, that ethical sourcing is an ongoing journey, and we are proud to be on this voyage with you. While a dedicated list may not be readily available, our commitment to ethical trade practices remains unwavering, permeating our engagements with suppliers and the choices we make. Should you seek further information on ethical sourcing or have any additional inquiries, we am here to offer assistance and guidance.

Here at 1-2-Taste, we understand the significance of maintaining a robust supply chain and ensuring a continuous availability of ingredients, even during seasonal or limited production periods. Our team works diligently to mitigate any potential disruptions and provide solutions to address any scarcity that may arise.

When faced with such challenges, we employ the following strategies to manage ingredient availability:

Forward Planning: Through close collaboration with our esteemed suppliers, we forecast and plan ahead for potential seasonal variations or limited production windows. By identifying such periods in advance, we can adjust our procurement and inventory management processes to minimise any disruptions to our customers.

Alternative Sourcing: In situations where a particular ingredient may experience limited availability, we explore alternative sourcing options to ensure continuity. Our wide network of trusted suppliers enables us to identify suitable alternatives that meet your specific requirements while maintaining quality and reliability.

Transparent Communication: We believe in maintaining open and transparent communication with our valued customers. Should any issues arise with ingredient availability during seasonal or limited production periods, our dedicated Customer Success team will promptly notify you, providing updates and discussing viable solutions to mitigate any potential impacts on your operations. 

By diligently implementing these strategies, we strive to minimise the impact of seasonal or limited production periods on the availability of ingredients, thus ensuring a seamless supply chain for our valued customers.

However, it is prudent to note that despite our best efforts, unforeseen circumstances may occasionally arise that impact ingredient availability during these periods. In such instances, our dedicated Customer Success team will work closely with you to explore feasible alternatives or develop contingency plans to meet your specific requirements.

At 1-2-Taste, we have stringent quality control processes in place, which we also require from our supply partners, to ensure that ingredient specifications are meticulously documented and aligned with the corresponding product descriptions. However, should any discrepancy arise, we handle such issues with the following approach:

Thorough Documentation: Our Supply partners maintain comprehensive records of ingredient specifications to ensure that they accurately reflect the characteristics and properties of the respective ingredients. These specifications serve as the foundation for our product descriptions, aiming to provide you with the most precise, up-to-date information.

Collaborative Supplier Relations: We nurture robust relationships with our esteemed suppliers, engaging in regular communication and collaboration. In the event that ingredient specifications do not match the product descriptions, we work closely with our suppliers to rectify the situation promptly. This may involve revisiting the specifications, updating the product descriptions, or conducting further testing to ensure consistency and accuracy.

Transparent Communication: Transparency and clear communication are paramount in addressing any issues that may arise. If you encounter a discrepancy between ingredient specifications and product descriptions, we urge you to notify our dedicated Customer Success team immediately. They will promptly investigate the matter, liaise with the relevant parties, and provide you with appropriate resolutions or clarifications.

Ah, the intricate dance of maintaining precise ingredient specifications across product descriptions. While we strive to prevent any inconsistencies, we acknowledge that, in rare circumstances, discrepancies may surface. However, rest assured that we are committed to swiftly addressing and rectifying such issues to uphold our commitment to providing accurate and reliable information.

In the unlikely event that you encounter a situation where ingredient specifications do not align with product descriptions, kindly contact our Customer Success team at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will diligently assist you in navigating the situation and ensuring a satisfactory resolution.

Ensuring accurate storage instructions for ingredient orders is of utmost importance to us at 1-2-Taste. While we work diligently with our suppliers to provide accurate and comprehensive storage instructions for all ingredients, we understand that issues may occasionally arise with incorrect or missing information.

When faced with such situations, our team takes immediate action to resolve any issues related to incorrect or missing storage instructions. We have established protocols in place to address these matters efficiently.

Firstly, we reach out to the supplier or manufacturer of the ingredient to obtain accurate storage instructions. We verify the information provided and ensure it aligns with industry standards and regulations. Our goal is to provide our customers with reliable and up-to-date storage instructions to maintain the quality and integrity of the ingredients.

In the rare event that we are unable to obtain accurate storage instructions from the supplier, our team relies on our expertise and knowledge of the specific ingredient to provide suitable storage recommendations based on industry standards and best practices.

We understand the importance of proper storage conditions for the quality and safety of the ingredients, and we strive to rectify any issues promptly and effectively.

If you have any concerns or come across an ingredient order with incorrect or missing storage instructions, we encourage you to contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our dedicated team will be glad to assist you and provide the necessary guidance.

At 1-2-Taste, we believe in the importance of animal welfare and understand that many customers seek ingredients that align with specific animal welfare standards or certifications. While we do not have a specific list categorised by animal welfare standards or certifications, we can absolutely assist you in finding ingredients that meet your requirements.

Our dedicated Customer Success team has a deep understanding of the industry and can provide guidance on sourcing ingredients that align with specific animal welfare standards or certifications. They are well-versed in various certifications and can help you identify suppliers who prioritise animal welfare and offer ingredients that meet your desired standards.

To request assistance with finding ingredients that align with specific animal welfare standards or certifications, I recommend contacting our Customer Success team. You can reach them at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will be more than happy to assist you in sourcing ingredients that meet your specific requirements.

Ensuring the accuracy and consistency of nutritional information for ingredient orders is a key priority for us at 1-2-Taste. We understand the importance of providing reliable and precise information to our customers.

In the rare event that an ingredient order has incorrect or inconsistent nutritional information, we take immediate measures to address the issue. Our team follows a systematic approach to rectify any discrepancies and provide accurate nutritional information.

First, we collaborate closely with our suppliers to verify the accuracy of the provided nutritional data. This may involve reviewing the raw material data and any analysis or testing conducted on the ingredients.

If inconsistencies or inaccuracies are identified, we work with the supplier to rectify the issue by requesting updated and accurate nutritional information. We may also engage in further analysis or testing when necessary to ensure the data aligns with industry standards and regulations.

Our aim is to provide our customers with reliable and consistent nutritional information. We understand the importance of such information for labelling, compliance, and meeting dietary requirements.

If you encounter an ingredient order with incorrect or inconsistent nutritional information, or if you have any concerns regarding the nutritional data, we encourage you to contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our dedicated team will promptly address the issue and provide the necessary support and guidance.

You can request for ingredients sourced from specific farming methods like aquaponics or vertical farming. We strive to source ingredients from a variety of sustainable and innovative farming practices. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information.

Please connect with a Customer Success representative who can provide you with a quote tailored to your needs. Thank you for considering 1-2-Taste as your ingredient supplier.

About sustainability

At 1-2-Taste, we understand the importance of meeting specific certifications and sustainability requirements for ingredients. We strive to provide our customers with a wide range of options that align with their desired certifications, such as USDA Organic or B Corp.

To Request a Quote for ingredients with specific certifications, we recommend connecting with our Customer Success representative. They will be able to gather the necessary details regarding your specific requirements and guide you through the process of obtaining a quote.

For sustainability-related certifications like USDA Organic or B Corp, we work closely with suppliers who meet these standards. By leveraging our extensive network and expertise in the industry, we can source and provide you with ingredient options that carry the desired certifications.

To initiate the request for a quote, please reach out to our Customer Success representative by calling +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. They will assist you in finding the right ingredients that meet your sustainability certifications.

Absolutely! At 1-2-Taste, we understand the importance of dietary restrictions and allergens. If you need assistance with ingredient sourcing for specific dietary restrictions or allergens, our team is here to help. Our experienced professionals can provide guidance and support in selecting the right ingredients that meet your specific requirements.

We highly emphasise the accuracy and up-to-date information regarding allergens and dietary restrictions on our specifications. If you have any doubts or need support in ensuring compliance, please do not hesitate to let us know. We have the expertise to guide you through this process.

For more detailed information or to discuss your specific needs, I recommend contacting our knowledgeable customer success team who can provide you with the necessary assistance. Please call us at +31 85 8883630 or email us at sales-eu@12taste.com for more information.

When it comes to the use of ingredients for specific dietary supplements or functional foods, there are indeed certain restrictions and regulations in place to ensure the safety and efficacy of these products.

In the realm of dietary supplements, these products are regulated by various authorities, such as the European Food Safety Authority (EFSA) in the European Union. They have established guidelines and regulations that dictate which ingredients can be used in dietary supplements and the allowed dosage levels. These regulations aim to safeguard consumer health and prevent the use of potentially harmful substances.

Functional foods, on the other hand, are subject to regulations that govern health claims and nutrient content claims. In the European Union, for instance, the use of health claims on food products is carefully regulated by the European Commission. A health claim refers to any statement suggesting a relationship between a food component, such as an ingredient, and a person’s health. These health claims must be scientifically substantiated and authorised by the appropriate regulatory bodies.

Therefore, it is crucial for manufacturers of dietary supplements and functional foods to adhere to these regulatory frameworks and ensure compliance with the stipulated requirements for ingredient usage and labelling.

I hope this sheds light on the restrictions and regulations governing the use of ingredients for specific dietary supplements and functional foods. Should you have any further inquiries or require more detailed information, please do not hesitate to approach me.

The matter of mislabeled or mispackaged ingredients is a matter of great significance in the realm of ingredient supply. At 1-2-Taste, we hold the highest regard for quality control and take immediate action to address any such issues that may arise.

Should a situation occur where mislabeled or mispackaged ingredients are encountered, we swiftly initiate a comprehensive investigation to ascertain the cause and scope of the error. Our devoted team works closely with our esteemed suppliers to rectify the matter promptly and efficiently.

To prevent any potential consequences resulting from mislabeled or mispackaged ingredients, we have implemented stringent quality control measures. Our meticulous processes and regular supplier audits help ensure compliance with industry-specific regulations and standards.

In the event of a mislabeled or mispackaged ingredient issue, we prioritise seamless communication and swift resolution. Our dedicated Customer Success team will address your concerns and guide you through the appropriate steps required to rectify the situation.

Kindly reach out to our Customer Success team for immediate assistance. You may contact them at +31 85 8883630 during our customary business hours or send a decorous email to sales-eu@12taste.com. They possess the expertise to provide guidance and resolve any issues regarding mislabeled or mispackaged ingredients.

Ensuring accurate allergen labelling for ingredient orders is a top priority at 1-2-Taste. We understand the critical importance of providing accurate and reliable allergen information to our customers.

In the unlikely event that an ingredient order has incorrect or missing allergen labelling, we have robust procedures in place to address these issues promptly and effectively.

Our team works closely with our suppliers to ensure they adhere to regulatory requirements and provide accurate allergen information for their products. We regularly review and verify the allergen labelling provided by our suppliers to maintain compliance and accuracy.

If an issue arises with allergen labelling, we take immediate action. We communicate with the supplier or manufacturer to rectify the situation, requesting updated and accurate allergen information. This may involve reviewing product specifications, conducting additional inquiries, or seeking certifications to ensure the allergen labelling is correct.

Our commitment to providing accurate allergen information extends to our customers. We strive to promptly address any concerns or issues related to incorrect or missing allergen labelling. We encourage our customers to reach out to us directly so that we can provide the necessary support and guidance.

If you come across an ingredient order with incorrect or missing allergen labelling, or if you have any specific concerns, please do not hesitate to contact us at +31 85 8883630 during regular business hours, or email us at sales-eu@12taste.com. Our dedicated team is here to assist you.

When it comes to ingredient orders, traceability information is of utmost importance to ensure product safety and compliance with regulations. At 1-2-Taste, we have established processes and protocols to handle any issues related to incorrect or insufficient traceability information.

In the event that an ingredient order has inaccurate or insufficient traceability information, we take immediate action to address the issue and ensure proper traceability. Our team collaborates closely with our suppliers to rectify any discrepancies and obtain the accurate traceability details.

We have a robust traceability system in place that enables us to track and verify the origin, handling, and movement of ingredients throughout the supply chain. This system allows us to promptly identify and rectify any deficiencies in the traceability information provided.

Furthermore, we prioritise transparency and open communication with our suppliers to ensure accurate traceability information is maintained and updated. We work together to improve traceability practices and leverage technology and data management systems to enhance the accuracy and reliability of the information.

If you encounter an ingredient order with incorrect or insufficient traceability information, or if you have any concerns regarding traceability, we encourage you to contact us at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our dedicated team will promptly address the issue and provide the necessary support and guidance to ensure traceability compliance.

Absolutely! At 1-2-Taste, we understand the importance of ensuring the safety and authenticity of food ingredients. We offer a range of services, including testing for food adulterants and contaminants.

Our Food Analytical Technologies brand specialises in providing comprehensive testing solutions to ensure the quality and safety of food ingredients. We have a team of experienced scientists and state-of-the-art analytical equipment that can test for a wide range of adulterants and contaminants.

While we don’t provide a publicly accessible list of ingredients that have undergone specific testing for food adulterants or contaminants, we can certainly assist you in determining the appropriate tests and conducting them for your specific ingredient needs.

If you have specific requirements for testing certain food adulterants or contaminants in your ingredients, we recommend reaching out to us at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com. Our team will be able to provide you with relevant information and guide you through the testing process.

When it comes to handling ingredient orders with incorrect or missing country of origin information, we take this matter seriously and ensure proper resolution. Maintaining accurate country of origin information is crucial for transparency, compliance, and meeting regulatory requirements.

In the event that an ingredient order is received with incorrect or missing country of origin information, our team at 1-2-Taste takes proactive steps to rectify the issue. We work closely with our suppliers to obtain the accurate country of origin information and ensure that it is updated in our records.

This process involves engaging in open and transparent communication with our suppliers to address any discrepancies and ensure the accuracy of the information provided. We understand the importance of country of origin information for our customers and regulatory bodies, and we strive to provide reliable and up-to-date information.

If you come across an ingredient order with incorrect or missing country of origin information, or if you have any concerns regarding this matter, we encourage you to contact us directly at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. Our dedicated team will promptly assist you in resolving the issue and providing the necessary support.

When it comes to handling ingredient orders with incorrect or inconsistent sensory attributes, ensuring product quality is our top priority. While taste and aroma are subjective attributes, we understand their importance in delivering a satisfying sensory experience to consumers.

At 1-2-Taste, we have established quality control measures and protocols to address any issues related to incorrect or inconsistent sensory attributes. Our team works closely with our suppliers to maintain consistent sensory profiles for our ingredients.

In the event that an ingredient order is received with incorrect or inconsistent sensory attributes, we take immediate action to investigate the matter. This may involve conducting sensory evaluations and tests to assess the quality and identify any deviations from the expected standards.

We value open and transparent communication with our suppliers to resolve these issues efficiently. If an ingredient does not meet our sensory specifications, we collaborate with the supplier to address the concern and rectify the situation.

Should you encounter any ingredient orders with incorrect or inconsistent sensory attributes, we highly encourage you to contact our dedicated team directly at +31 85 8883630 during regular business hours or email us at sales-eu@12taste.com. We will promptly assist you in addressing the issue and finding a suitable solution.

At 1-2-Taste, we take quality and certification information seriously. If there are any issues with ingredient orders that have incorrect or missing organic certification information, we have established procedures in place to address the situation promptly and effectively.

Firstly, we advise our customers to thoroughly review the product details and certifications displayed on our website before placing an order. However, in the event that incorrect or missing organic certification information is discovered after the order has been placed, we encourage you to contact our Customer Success team immediately.

Our Customer Success team is trained to handle such situations and will diligently investigate and address any concerns regarding incorrect or missing organic certification information. They will work closely with the supplier to rectify the issue and ensure that accurate certification information is provided.

In the event that a resolution cannot be reached, we have policies and contractual agreements in place to protect the interests of both our customers and suppliers. Rest assured that we are committed to upholding high standards of ingredient quality and certification accuracy.

If you encounter any issues with incorrect or missing organic certification information in your ingredient order, I highly recommend contacting our Customer Success team as soon as possible. They can be reached at +31 85 8883630 during regular business hours or by emailing us at sales-eu@12taste.com. They will be dedicated to resolving the matter to your satisfaction.

At 1-2-Taste, we take great care in ensuring the accuracy and compliance of the information related to GMO status provided by our suppliers. However, in the event that there are any issues with ingredient orders that have incorrect or missing GMO status information, we have processes in place to address and resolve such situations.

Firstly, our team closely monitors the GMO status information provided by our suppliers. We strive to maintain accurate and up-to-date records of this information to ensure compliance with regulations and meet the needs of our customers.

If there is a discrepancy or missing GMO status information for an ingredient order, we follow a systematic approach to address the issue. We communicate with the supplier or manufacturer to obtain the necessary information and clarification. This may involve requesting updated documentation or conducting further inquiries to ensure the accuracy of the GMO status.

Our priority is to resolve any issues promptly and efficiently, while maintaining transparency and compliance with relevant regulations. We are committed to providing our customers with the most accurate and reliable information to support their ingredient sourcing needs.

If you need further information or have specific concerns about GMO status information, I recommend contacting our team directly at +31 85 8883630 during regular business hours or emailing us at sales-eu@12taste.com.

Certainly! At 1-2-Taste, we offer a wide range of ingredients that have been tested for various functional properties, such as antioxidant and antimicrobial activities. These tests ensure that the ingredients meet the required standards and offer the desired functional benefits.

To access a list of ingredients that have been tested for specific functional properties, I recommend reaching out to our sales team. They will be able to provide you with detailed information on the specific ingredients and their functional properties, including any test results or certifications available.

You can contact our sales team at +31 85 8883630 during regular business hours or email them at sales-eu@12taste.com. They will be happy to assist you in finding the right ingredients that meet your functional requirements.