How it works
Step 1
Discover & compare ingredients
•Search or browse verified food ingredients by function, application, or certification.
•Filter by dietary claim, origin, MOQ, or lead time.
•Each product page includes key specs, downloadable technical documents (TDS, SDS, COA), and supplier certifications.
•Unsure what to pick? Ask FiFi, our AI sourcing assistant, or your account manager for guidance and sample recommendations.
Step 2a
Get a price estimate
•For larger volumes, you can request “Get price estimate” on the product page.
•Your account manager reviews your request and sends a tailored quote by email.
•Pay by your preferred method, including card, bank transfer, or 30-day payment terms (subject to approval).
•Once payment terms are agreed, your account manager confirms the order, and it moves to fulfilment.
Step 2b
Add to cart and checkout
•Samples and low-MOQ products show pricing directly on the site.
•Click “Add to cart” and check out immediately, no waiting on a quote.
•Choose your payment method (card or bank transfer) at checkout.
•Once payment is confirmed, your order is processed and moves straight to fulfilment.
Step 3
Receive, test & reorder
•Test your ingredients in formulations.
•Access all documentation, specifications, safety sheets, and COAs in your account anytime.
•Track sample shipments, order processing, and delivery dates in one place.
•When you’re ready, reorder easily from your saved list, or request a larger batch.
•Your dedicated account manager ensures consistent supply and support, whichever path you took to get here.
